What is the OrganicSkinCare.com return policy?
Please do NOT use retail products as samples. We offer free product samples just click here all you need to do is cover the shipping cost.
Returning Items: Your complete satisfaction is our ultimate goal. You may return any item shipped by OrganicSkinCare.com, as long as it meets the following conditions: You should return the item to us within 20 days of receipt. We do not accept items back that have been opened or used unless the product is damaged or defective from shipping.
Return Shipping and Processing If you still have it, the box your order arrived in should be sufficient to make sure that your return arrives back at our distribution center undamaged. Padded envelopes are not an effective way to protect your return shipment, as items may be crushed during transit. Please pack your return shipment securely to ensure that the items are not damaged in transit. We will provide free return shipping if your return is the result of our error (damaged, defective, or incorrect item, etc.) and for our 100% color guaranteed products. In other cases, a return postage fee of $4.99 will apply. A 10% re-stocking fee will be applied on all returns over $200 that are not the result of our error.